Privacy Policy | xStream

Last Updated: April 18, 2025

1. Introduction

Welcome to xStream ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

Create or modify your account
Fill in forms on our Service
Participate in community features
Provide information in your account profile
Connect your account with third-party services
Make purchases through our Service
Request customer support
Communicate with us via third-party social media sites

2.2 Information We Collect Automatically

When you access or use our Service, we may automatically collect certain information, including:

Log Information: We collect log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
Device Information: We collect information about the device you use to access our Service, including information about the device's software and hardware, unique device identifiers, push notification tokens, and mobile network information.
Usage Information: We collect information about your usage of the Service, such as the channels you follow, the users you interact with, the content you view, and the features you use.
Location Information: We may collect information about your location when you access or use our Service.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons.

3. How We Use Your Information

We may use information about you for various purposes, including to:

Provide, maintain, and improve our Service
Process transactions and send related information
Send technical notices, updates, security alerts, and support and administrative messages
Respond to your comments, questions, and requests
Communicate with you about products, services, offers, promotions, and events
Monitor and analyze trends, usage, and activities in connection with our Service
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve the Service
Facilitate contests, sweepstakes, and promotions

4. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of xStream or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among xStream and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

5. Your Choices

5.1 Account Information

You may update, correct, or delete information about you at any time by logging into your online account and modifying your information or by emailing us at privacy@xstream.social. We may retain certain information as required by law or for legitimate business purposes.

5.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

5.3 Promotional Communications

You may opt out of receiving promotional emails from xStream by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

7. International Transfer

We are based in the European Union and the information we collect is governed by EU law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the EU and other countries.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access personal information we hold about you
The right to request that we rectify or update your personal information that is inaccurate or incomplete
The right to request that we erase your personal information in certain circumstances
The right to restrict our processing of your personal information in certain circumstances
The right to request that we provide you with your personal information in a structured, commonly used, and machine-readable format
The right to object to our processing of your personal information

To exercise these rights, please contact us at privacy@xstream.social.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the ways you can help protect your privacy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

xStream
Email: privacy@xstream.social